Shipping policy

SHIPPING

You can pick up your goods at Højervej 16, 6280 Højer free of charge. If you want your goods delivered to your private address in Denmark (on all bridged islands), these will be delivered by our skilled transport partners for a shipping fee of min. 390.00 DKK for furniture shipping. The freight forwarder will contact you by phone the day before delivery.

For smaller shipments such as bedding, lamps, blankets and accessories, we ship with GLS.

NOTE

It is a good idea to fold the packaging and store it until you have finally decided on your purchase.

When delivering to non-bridged islands, please contact LIFETIME regarding delivery time, delivery method and price.

All our orders are delivered by a large number of different trucks, and therefore it is not possible to get an exact delivery time within the specified day. It is also not possible to call the driver in question directly. If you have provided a telephone number for your order, the freight forwarder will call you the day before delivery. 

DELIVERY

LIFETIME is expect to have 7-14 days delivery time from order day to delivery when it comes to furniture. If your order is unexpectedly delayed, you will of course be contacted by mail or phone by our customer service department in good time. Reservations are made for weekends and public holidays.

When you order your furniture from LIFETIME, you decide for yourself whether you want your goods delivered or whether you want to pick up your goods yourself.

When you receive your new furniture, it is important that you check whether the right goods have been delivered and whether there is visible damage. If everything is as expected, you will be asked to acknowledge receipt of the carrier.

If the packaging is damaged or bears other visible signs of defect, only acknowledge receipt on the consignment note subject to any damage to the contents, or refrain from receiving the item and ask the driver to return it.

If an item is found to be damaged or defective after unpacking, please contact LIFETIME´'s customer service, who will assist with a solution.

For evidentiary reasons, please contact our customer service within 5 days of receipt.